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Recent New York decision offers hope for long-overdue end to Resolute’s free pass

Overview

In a promising development for policyholders, a New York state trial court recently signaled a potential end to the free pass courts often have provided to third-party claims administrators (TPAs), such as Resolute Management, Inc. (Resolute), that has enabled TPAs to act with near impunity when handling or adjusting claims on behalf of their insurer clients.

 

This case study examines the court's decision.

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